+39.031.5476941
Dear Customer,
Pierer New Mobility recalls several e-bike models of the Husqvarna, GASGAS and R Raymon brands
and order an immediate stop to sales for all models not yet delivered. The models
concerned are listed in the lists below.
During internal quality controls, irregularities in the fatigue strength of the were found
CLARKS brake system. The brake system does not meet the safety standard and specifications
techniques. Excessive brake wear could result and in extreme cases brake disc breakage,
resulting in injury.
Products already equipped with Shimano or Tektro braking systems are not affected.
For this reason, we urge all customers to return the vehicles listed below to an authorized dealer
PIERER New Mobility and to have you carry out the recall action. Meanwhile, the listed models will not have to
no longer be used.
The brake system will be completely withdrawn from the market and replaced by brake systems from others
producers.
Affected Models:
HQV: Eco City EC1 26"x48 cm 8S Altus <2021><5000010048>
Eco City EC1 28"x48 cm 8S Altus <2021><5000010148>
Eco City EC1 28"x52 cm 8S Altus <2021><5000010152>
Eco City EC1 28"x56 cm 8S Altus <2021><5000010156>
Eco City EC3 26"x48 cm 9S Alivio <2021><5000010848>
Eco City EC3 26"x48 cm 9S Alivio <2021><5000011048>
Eco City EC3 28"x48 cm 9S Alivio <2021><5000011148>
Eco City EC3 28"x56 cm 9S Alivio <2021><5000010956>
GASGAS: G Cross Country 1.0 27.5"x40 cm 8S Altus <2022><4700001340>
G Cross Country 1.0 27.5"x40 cm 8S T350 <2022><4701001340>
G Cross Country 1.0 27.5"x45 cm 8S Altus <2022><4700001345>
G Cross Country 1.0 27.5"x45 cm 8S T350 <2022><4701001345>
G Cross Country 1.0 27.5"x50 cm 8S Altus <2022><4700001350>
G Cross Country 1.0 27.5"x50 cm 8S T350 <2022><4701001350>
G Cross Country 2.0 29"x45 cm 9S Alivio <2022><4700001445>
G Cross Country 2.0 29"x45 cm 9S T350 <2022><4701001445>
G Cross Country 2.0 29"x45 cm 9S T350<4710001445>
G Cross Country 2.0 29"x50 cm 9S Alivio <2022><4700001450>
G Cross Country 2.0 29"x55 cm 9S Alivio <2022><4700001455>
G Cross Country 2.0 29"x55 cm 9S T350 <2022><4701001455>
G Trekking 2.0 Gent 27.5"x50 cm 9S M350 <2022><5701000050>
G Trekking 2.0 Gent 27.5"x55 cm 9S M350 <2022><5701000055>
G Trekking 2.0 Wave 27.5"x48 cm 9S M350<2022><5701000148>
R Raymon: CityRay E 1.0 26"x45 cm 8S T350 <2022><5510011145>
CityRay E 1.0 28"x45 cm 8S T350 <2022><5510011245>
CityRay E 1.0 28"x50 cm 8S T350 <2022><5510011250>
CityRay E 1.0 28"x55 cm 8S T350 <2022><5510011255>
CrossRay E 3.0 Gent 27.5"x60 cm 9S Alivio <2022><4500013660>
CrossRay E 3.0 Lady 27.5"x44 cm 9S Alivio <2022><4500013744>
CrossRay E 3.0 Lady 27.5"x48 cm 9S Alivio <2022><4500013748>
CrossRay E 3.0 Lady 27.5"x52 cm 9S Alivio <2022><4500013752>
CrossRay E 3.0 Lady 27.5"x56 cm 9S Alivio <2022><4500013756>
CrossRay E 5.0 Gent 27.5"x45 cm 9S M350 <2022><4510013945>
CrossRay E 5.0 Gent 27.5"x50 cm 9S M350 <2022><4510013950>
CrossRay E 5.0 Gent 27.5"x55 cm 9S M350 <2022><4510013955>
CrossRay E 5.0 Gent 27.5"x60 cm 9S M350 <2022><4510013960>
CrossRay E 5.0 Lady 27.5"x40 cm 9S M350 <2022><4510016240>
CrossRay E 5.0 Lady 27.5"x45 cm 9S M350 <2022><4510014045>
CrossRay E 5.0 Lady 27.5"x45 cm 9S M350 <2022><4510016245>
CrossRay E 5.0 Lady 27.5"x50 cm 9S M350 <2022><4510014050>
CrossRay E 5.0 Lady 27.5"x50 cm 9S M350 <2022><4510016250>
CrossRay E 5.0 Lady 27.5"x55 cm 9S M350 <2022><4510016255>
CrossRay E 5.0 Wave 27.5"x45 cm 9S M350 <2022><4510014145>
CrossRay E 5.0 Wave 27.5"x45 cm 9S M350 <2022><4510016345>
CrossRay E 5.0 Wave 27.5"x50 cm 9S M350 <2022><4510014150>
CrossRay E 5.0 Wave 27.5"x50 cm 9S M350 <2022><4510016350>
CrossRay E 5.0 Wave 27.5"x55 cm 9S M350 <2022><4510014155>
CrossRay E 6.0 Gent 27.5"x45 cm 10S Deore <2022><4500014245>
CrossRay E 6.0 Gent 27.5"x45 cm 9S M350 <2022><4510014245>
CrossRay E 6.0 Gent 27.5"x50 cm 10S Deore <2022><4500014250>
CrossRay E 6.0 Gent 27.5"x50 cm 9S M350 <2022><4510014250>
CrossRay E 6.0 Gent 27.5"x55 cm 9S M350 <2022><4510014255>
CrossRay E 6.0 Lady 27.5"x45 cm 10S Deore <2022><4500014345>
CrossRay E 6.0 Lady 27.5"x55 cm 10S Deore <2022><4500014355>
CrossRay E 6.0 Wave 27.5"x52 cm 10S Deore <2022><4500014452>
CrossRay E 6.0 Wave 27.5"x56 cm 10S Deore <2022><4500014456>
CrossRay FS E 4.0 27.5"x40 9S M350 <2022><4510013240>
CrossRay FS E 4.0 27.5"x48 9S Alivio <2022><4500013248>
CrossRay FS E 4.0 27.5"x48 9S M350 <2022><4510013248>
HardRay E 1.0 26"x35 cm 8S Altus <2022><4500011135>
HardRay E 1.0 26"x35 cm 8S T350 <2022><4510011135>
HardRay E 1.0 27.5"x40 cm 8S Altus <2022><4500011240>
HardRay E 1.0 27.5"x50 cm 8S Altus <2022><4500011250>
HardRay E 1.0 29"x45 cm 8S Altus <2022><4500011345>
HardRay E 3.0 27,5"x40 cm 9S T350 <2022><4510011640>
HardRay E 3.0 27.5"x45 cm 9S T350 <2022><4510011645>
HardRay E 3.0 27.5"x50 cm 9S T350 <2022><4510011650>
HardRay E 3.0 29"x45 cm 9S T350 <2022><4510011845>
HardRay E 3.0 29"x50 cm 9S T350 <2022><4510011850>
HardRay E 4.0 27.5"x37 cm 9S M350 <2022><4500012037>
HardRay E 4.0 27.5"x37 cm 9S M350 <2022><4500015237>
HardRay E 4.0 27.5"x40 cm 9S M350 <2022><4500012040>
HardRay E 4.0 27.5"x40 cm 9S M350 <2022><4500015240>
HardRay E 4.0 27.5"x45 cm 9S M350 <2022><4500012045>
HardRay E 4.0 27.5"x45 cm 9S M350 <2022><4500015245>
HardRay E 4.0 27.5"x50 cm 9S M350 <2022><4500012050>
HardRay E 4.0 27.5"x50 cm 9S M350 <2022><4500015250>
HardRay E 4.0 29"x45 cm 9S M350 <2022><4500012245>
HardRay E 4.0 29"x45 cm 9S M350 <2022><4500015345>
HardRay E 4.0 29"x50 cm 9S M350 <2022><4500012250>
HardRay E 4.0 29"x50 cm 9S M350 <2022><4500015350>
HardRay E 4.0 29"x55 cm 9S M350 <2022><4500012255>
HardRay E 4.0 29"x55 cm 9S M350 <2022><4500015355>
HardRay E 5.0 29"x45 cm 9S Alivio <2022><4500012545>
HardRay E 5.0 29"x45 cm 9S Alivio <2022><4500015545>
HardRay E 6.0 27.5"x40 cm 10S DeoreLG <2022><4500015640>
HardRay E 6.0 27.5"x45 cm 10S DeoreLG <2022><4500015645>
HardRay E 6.0 29"x50 cm 10S DeoreLG <2022><4500015750>
TourRay E 3.0 Gent 27.5"x52 cm 9S T350 <2021><5510002852>
TourRay E 5.0 Gent 27.5"x45 cm 9S M350 <2022><5500008245>
TourRay E 5.0 Gent 27.5"x45 cm 9S M350 <2022><5500010545>
TourRay E 5.0 Gent 27.5"x50 cm 9S M350 <2022><5500008250>
TourRay E 5.0 Gent 27.5"x50 cm 9S M350 <2022><5500010550>
TourRay E 5.0 Gent 27.5"x55 cm 9S M350 <2022><5500008255>
TourRay E 5.0 Gent 27.5"x55 cm 9S M350 <2022><5500010555>
TourRay E 5.0 Gent 27.5"x60 cm 9S M350 <2022><5500008260>
TourRay E 5.0 Gent 27.5"x60 cm 9S M350 <2022><5500010560>
TourRay E 5.0 Lady 27.5"x40 cm 9S M350 <2022><5500008340>
TourRay E 5.0 Lady 27.5"x40 cm 9S M350 <2022><5500010640>
TourRay E 5.0 Lady 27.5"x45 cm 9S M350 <2022><5500008345>
TourRay E 5.0 Lady 27.5"x45 cm 9S M350 <2022><5500010645>
TourRay E 5.0 Lady 27.5"x50 cm 9S M350 <2022><5500008350>
TourRay E 5.0 Lady 27.5"x50 cm 9S M350 <2022><5500010650>
TourRay E 5.0 Lady 27.5"x55 cm 9S M350 <2022><5500008355>
TourRay E 5.0 Lady 27.5"x55 cm 9S M350 <2022><5500010655>
TourRay E 5.0 Wave 27.5"x45 cm 9S M350 <2022><5500008445>
TourRay E 5.0 Wave 27.5"x45 cm 9S M350 <2022><5500010745>
TourRay E 5.0 Wave 27.5"x50 cm 9S M350 <2022><5500008450>
TourRay E 5.0 Wave 27.5"x50 cm 9S M350 <2022><5500010750>
TourRay E 5.0 Wave 27.5"x55 cm 9S M350 <2022><5500008455>
TourRay E 5.0 Wave 27.5"x55 cm 9S M350 <2022><5500010755>
TourRay E 6.0 Gent 27.5"x45 cm 10S Deore <2022><5500008545>
TourRay E 6.0 Gent 27.5"x45 cm 10S Deore <2022><5500009945>
TourRay E 6.0 Gent 27.5"x50 cm 10S Deore <2022><5500008550>
TourRay E 6.0 Gent 27.5"x50 cm 10S Deore <2022><5500009950>
TourRay E 6.0 Gent 27.5"x55 cm 10S Deore <2022><5500008555>
TourRay E 6.0 Gent 27.5"x60 cm 10S Deore <2022><5500008560>
TourRay E 6.0 Gent 27.5"x60 cm 10S Deore <2022><5500009960>
TourRay E 6.0 Lady 27.5"x50 cm 10S Deore <2022><5500010050>
TourRay E 6.0 Wave 27.5"x48 cm 10S Deore <2022><5500010148>
TourRay E 6.0 Wave 27.5"x52 cm 10S Deore <2022><5500010152>
TourRay E 6.0 Wave 27.5"x56 cm 10S Deore <2022><5500008756>
TourRay E 6.0 Wave 27.5"x56 cm 10S Deore <2022><5500010156>
