PRODUCT SAFETY RECALL

DO NOT USE ANY FURTHER

AGREE C:62 – MODEL YEARS 2025 AND 2026

We would like to inform you about a product safety recall. This recall affects all CUBE Agree C:62 model year 2025 and 2026 bikes that were delivered and sold before November 30, 2025.

We test every bike to ensure our strict safety and quality standards – in rare cases, some carbon frames have shown cracks above the brake mount. We would like to thank you for your understanding and apologize in advance for any inconvenience caused. We are working at full speed to provide replacement forks.

AFFECTED MODELS:

826100: Agree C:62 ONE foggrey'n'grey 2025
826200: Agree C:62 Pro blackline 2025
826210: Agree C:62 Pro polarlight'n'aquagreen 2025
826300: Agree C:62 Race flashlime'n'black 2025
826400: Agree C:62 SLX liquidred'n'prism 2025
826410: Agree C:62 SLX pigeonblue'n'art 2025
826500: Agree C:62 SLT nebula'n'white 2025
126100: Agree C:62 ONE storm'n'grey 2026
126150: Agree C:62 EX topasblue'n'white 2026
126200: Agree C:62 Pro blackline 2026
126210: Agree C:62 Pro bali'n'prism 2026
126300: Agree C:62 Race glacier'n'black 2026
126400: Agree C:62 SLX nightshift'n'prism 2026
126410: Agree C:62 SLX cosmicpurple'n'black 2026
126500: Agree C:62 SLT black'n'black 2026
126510: Agree C:62 SLT greenfusion'n'white 2026

All frame sizes are affected: 47cm, 50cm, 53cm, 56cm, 58cm, 60cm, 62cm

UPDATED INFORMATION

Unfortunately, you must stop using the affected bicycles, without exceptions and with immediate effect, until the fork has been inspected and all affected forks have been replaced!

The analysis of a small number of reported cases of crack formation above the brake mount of our Agree C:62 carbon fork has shown that a change in the resin starting from model year 2025 may result in some forks having too little resin in the affected area.

In rare cases, this may cause the fork to no longer meet CUBE's defined safety and quality standards under high braking loads. Under these conditions, delamination may occur, meaning the separation of the outer carbon layers, which can lead to crack formation and significant structural weakening of the fork and even breakage of the left fork leg.

The described product defect increases the risk of accidents, which may cause property damage, serious injury, or even fatal injury.

For safety reasons, every affected fork must be inspected and, if necessary, replaced. Inspection and replacement are carried out exclusively by an authorized CUBE dealer.

HOW TO PROCEED

If the bicycle or fork is affected, the replacement and the entire process must be carried out by an authorized CUBE dealer.

Stop using the bicycle Stop using the bicycle until it has been inspected to avoid possible risks.
Check the frame number Use the tool on this page to verify whether your bicycle is affected.
Contact the dealer The dealer can verify whether the fork is affected. Contact the dealer where you purchased the bicycle or, alternatively, another authorized CUBE dealer in your area. You can use our dealer search to find nearby retailers.
Processing and replacement at the specialist dealer The CUBE dealer will carry out a complete inspection and replace the fork on site.

VERIFICATION

You can use the bicycle’s frame number (WOW number) to check whether it is affected by the recall. The fork serial number is required to verify whether the fork must be replaced.

Note: The serial number of the affected carbon fork is located inside the steerer tube and is accessible only when the headset is disassembled. This work must be performed only by a specialist: please contact an authorized CUBE dealer for verification.

PARTIAL FORK DISASSEMBLY INSTRUCTIONS

Step 1: Enter the frame number

Enter the frame number into the tool provided below to determine whether your Agree C:62 is affected.

Note: The frame number is located on the bottom bracket. In addition, the frame number is shown on a silver sticker applied in the following locations depending on the frame shape:

on the left chainstay
under the top tube or down tube

Frame number information: The frame number begins with the prefix “WOW”, followed by five digits and four letters. When checking in the tool, enter only the digits and letters; the prefix “WOW” must not be entered.